Q: What paper do you use?

A: Our products are printed on Crane’s fine-art cards made from 100% recovered cotton fibers. Tree-free, chlorine-free, renewable and recyclable, our paper is uncommonly beautiful with the touch and feel that can only come from 100% cotton.

Q: What payment methods do you accept?

A: We accept credit card payment (Visa, MasterCard, Discover, American Express) through Stripe. Items will be shipped within 1 week after payment is received and will arrive neatly packaged. If for some reason we experience a delay, we will contact you.

Q: What is your return policy?

A: If there is an error or defect with your order, simply return the item to us in its original packaging & condition within 7 days of receipt and we’ll be happy to make an exchange or issue a refund. Opened, used items, or final sale items cannot be returned. Shipping costs are non-refundable unless the return is a result of our error. 

Q: What delivery area do you cover?

A: At this time, orders through our website ship only to addresses within the United States, but we won't stop you from ordering just because you live in another country! If you would like our products to be shipped outside the US, please email us at info@rosebud-online.com with the items you would like to order and we will reply with rates for international shipping.